Frequently asked questions

You can buy tickets directly on our website: choose an event and click “Buy tickets”. For concerts with numbered seating you pick your seats on the interactive seating plan. Payments are processed instantly via BLIK, fast bank transfers or payment cards. You will receive PDF e-tickets with a QR code at the e-mail address you provide right away.

Under the terms of sale, tickets for cultural events can be refunded if the event is cancelled or the programme changes significantly. If you want to pass your ticket on to someone else, there is no need to change any details — tickets are bearer tickets with a unique QR code checked at the entrance.

There is no need to print tickets. Just show the PDF ticket on your mobile phone screen when entering the hall. Simply make sure the QR code is legible and the screen is bright enough.

We make every effort to ensure that all our events are fully accessible to wheelchair users. Among other things, we pay attention to the availability of lifts, ramps and accessible toilets.

On each event page, in the “Venue” section, you will find detailed information on the venue’s accessibility, public transport and parking.

To buy tickets for a wheelchair user and their companion, please contact us by e-mail at: info@gotango.com.pl.

You can request a VAT invoice when placing your order in step 2 (Your details) by entering your company name and tax ID (NIP). The invoice will be issued and sent electronically.